Privacy Policy

LenaDena.in (Urban Solutions, Proprietor: Abhay Singh) aapki privacy ko bahut serious leta hai. Ye policy explain karti hai ki hum kya information collect karte hain aur uska kya karte hain.

1. Information We Collect

Account Information

• Naam, mobile number, email — registration ke time
• Password (encrypted, hum bhi nahi dekh sakte)

Business Data

• Aapke parties (customers/suppliers) ke naam, mobile
• Aapki entries — credit, payment, dates, notes
• Subscription aur payment records

Usage Information

• App use karne ki frequency aur features
• Device type, browser, IP address (anonymized)
• Crash reports aur errors (debugging ke liye)

2. How We Use Your Data

• Service provide karne ke liye — aapka khata, entries, reports dikhana
• Communication — important updates, password resets, support replies
• Improvements — anonymized data se features improve karna
• Security — fraud detection, abuse prevention

3. Data Storage & Security

• Saara data Google Firebase (Asia-South1, Mumbai) pe stored hai
• Encryption-in-transit (HTTPS/TLS) aur encryption-at-rest
• Sirf aap apne data ko access kar sakte hain
• Super admin aapke data ko sirf support purpose se dekh sakta hai (with consent)

4. Data Sharing

Hum aapka personal data kabhi nahi bechte. Limited sharing sirf in cases me hota hai:

• Cashfree — payment processing ke liye (sirf payment metadata)
• Anthropic Claude API — AI chat ke liye (anonymized context, conversations not stored)
• Legal requirement — court orders, government subpoenas

5. Cookies & Tracking

Hum minimal cookies use karte hain — sirf functionality ke liye (login session, preferences). Koi advertising tracking cookies nahi hain.

6. Your Rights

• Access — apna data dekh sakte hain anytime
• Export — JSON me apna full data download kar sakte hain
• Correction — galat info update kar sakte hain
• Deletion — account delete request bhej sakte hain (process me 30 days)
• Portability — data doosri service me le ja sakte hain

7. Children's Privacy

Service 18+ users ke liye hai. Hum knowingly minors se data collect nahi karte.

8. Changes to This Policy

Major changes hone par hum email se notify karenge. Latest version hamesha is page pe milegi.

9. Contact

Privacy concerns ke liye: abhaysingh.spn@gmail.com