Refund Policy

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LenaDena.in 10 entries bilkul free deta hai — koi credit card chahiye nahi, koi paisa nahi lagta. Aap free try karke decide kar sakte hain Pro lena hai ya nahi.

Refund Window

Pro subscription purchase karne ke baad 7 din ke andar aap full refund le sakte hain agar aap satisfied nahi hain. Conditions:

• Refund request 7 din ke andar bhejein
• Reason batana zaroori nahi, lekin feedback help karta hai improve karne me
• Refund original payment method me hi aayega (UPI / Card)
• Processing time: 5-10 working days

Cancellation

Aap apna subscription kabhi bhi cancel kar sakte hain — Profile → Cancel Subscription. Cancellation ke baad:

• Current period (month/year) ke end tak Pro features chalu rahenge
• Auto-renewal turn off ho jayega
• Cancellation date se kuch refund nahi milega (sirf 7-day window me hi refund mil sakta hai)

How to Request Refund

Refund chahiye? Hum se contact karein:

• Email: abhaysingh.spn@gmail.com
• WhatsApp: +91 7705000012

Apne registered email aur transaction ID provide karein, hum 24 ghante me reply karenge.

Non-refundable Cases

• 7 din ke baad ke refund requests
• Terms of Service violation ke wajah se account suspend hone par
• Free tier (kyunki paisa diya hi nahi gaya)

Disputes

Koi dispute hai? Pehle hum se direct baat karein — 99% cases solve ho jaate hain. Agar resolve nahi hota, to dispute Shahjahanpur, Uttar Pradesh ki courts ke jurisdiction me hai.